[
    {
        "text": "Armani was not in full uniform, as he was missing his visor/hat and had his hoodie up while working. --- and he had this hoodie up and on his head in front of customers. This is totally against the \"What Customers See\" policy. It makes the place look like a thug works there.",
        "created_at": "2026-09-25T12:27:30-05:00",
        "report_id": "MLK-20260924-112855-87e1"
    },
    {
        "text": "Why is AI using two different colors on the report?",
        "created_at": "2026-09-25T12:32:09-05:00",
        "report_id": "MLK-20260924-113416-dc0f"
    },
    {
        "text": "Employees can have coffee during the shift, but why right after a meal break which also is an abuse of the free coffee or soda policy right after having an employee meal that actually was outside of the break window to begin with.",
        "created_at": "2026-09-25T13:03:39-05:00",
        "report_id": "MLK-20260924-113416-dc0f"
    },
    {
        "text": "4:26 pm is within the 3-5 pm break window",
        "created_at": "2026-10-01T13:30:54-05:00",
        "report_id": "MLK-20261001-131759-aa95"
    },
    {
        "text": "4:26 pm is within the 3-5 pm break window. Why did AI blue bold highlight this \"3:47pm – Wendy goes to the register and rings in an employee discounted order for herself. (Order #001-69341)\" when the report is not about Wendy?",
        "created_at": "2026-10-01T13:32:12-05:00",
        "report_id": "MLK-20261001-131759-aa95"
    },
    {
        "text": "4:26 pm is within the 3-5 pm break window. Why did AI blue bold highlight this \"3:47pm – Wendy goes to the register and rings in an employee discounted order for herself. (Order #001-69341)\" when the report is not about Wendy? This report is about Aaeron not Wendy, why are you blue highlighting text about Wendy AI?",
        "created_at": "2026-10-01T13:33:12-05:00",
        "report_id": "MLK-20261001-131759-aa95"
    },
    {
        "text": "I don't think these things deserve a warning:\n8:11pm – Kyler leans on the prep table checking his phone.\n8:25pm – Kyler leans on the prep table checking his phone. Taylor goes into one of the storage rooms with no camera view.\n8:27pm – Kyler begins to pace around the kitchen looking for things to do.\n\nThe Summary is silly:\nKyler Shields used a personal phone while on duty multiple times, including at 7:00 pm, 8:11 pm, and 8:25 pm; the handbook allows personal phone use only during designated breaks and out of customer view.\nKyler was documented pacing around the kitchen at 8:27 pm looking for things to do, which conflicts with the expectation to stay actively engaged and remain productive during the shift.\nNo prior similar warning history was provided for Kyler Shields.",
        "created_at": "2026-10-21T15:49:59-05:00",
        "report_id": "DOU-20261021-130418-b445"
    }
]